September 9, 2017


My account is active on another device

Q: my account is active on another device
A: your box MAC address has been changed
here will explain this problem

some chinese android box has no static mac address so when you power off and on your box the mac address will be changed this not good since you will get message : account is active on another device since when you log in for the first time to the box our apk will send your box mac address to our server where we stored to give you auto access next time you use the same box and our apk then after power off it will be changed then our system will dedect as account is active on another device … to help you solve this you can easy connect to then remove device here photo will explain how you do


Q: Do you support Time-shift? yes we do support however not all channel have , please do long click on the channel name to get info bar where you can see the status if it has Time-shift or no

Watch on PC or MAC

to watch on PC or MAC We Advice you to use Chrome as browser to enjoy best quality and stability of our live stream

How to get Test Code

we offer free test for 24 hours , to enjoyed simply register an account with us here click on my account use valid email and strong secure password then click register you will get activation email, confirm your email and done you can use your email address as username to access the system for next 24 Hours for FREE

this function is supported in all the devices include Starsat / icone/ android ….. if you have problem please email us